1. Introduction

ZARIF values customer privacy. This policy explains how information may be collected and used when customers visit the website, place orders, or contact the store.

2. Information We Collect

When customers place orders, ZARIF may collect:

• Customer name
• Phone number
• Delivery address
• Products, quantities, prices, and order numbers
• Optional order notes
• Order status and recorded payment details

Website infrastructure providers may also process technical information, such as IP addresses and browser data, for website operation and security.

3. How We Use Information

Customer information is used for business activities including:

• Reviewing and confirming orders
• Coordinating deliveries
• Contacting customers about purchases
• Processing returns and refunds
• Maintaining financial and accounting records
• Investigating technical and security issues

4. Data Storage and Protection

ZARIF uses technical services, including Supabase for store data management and Cloudflare for website delivery.

Access to management information should be restricted to authorized users. Although security measures are used, no internet-based system can guarantee absolute security.

5. Information Sharing

Information necessary to fulfill an order may be shared with authorized store personnel and relevant delivery service providers.

Technical service providers may also process data needed to deliver their services.

If customers communicate through WhatsApp, information exchanged through that service is also subject to its own privacy terms.

6. Browser Storage

The website may use browser storage for temporary shopping-cart information, user preferences, or login sessions.

Clearing browser data may remove saved shopping-cart information or sign users out.

7. Data Retention

Order and transaction information may be retained for customer support, accounting, dispute resolution, and applicable legal obligations.

Retention periods depend on the information involved and applicable operational or legal requirements.

8. Customer Requests

Customers can contact ZARIF to ask about their information or request correction of inaccurate details.

Requests to delete information may also be reviewed, although certain financial or order records may need to be retained for legal or accounting reasons.

9. Policy Updates

This policy may be updated if ZARIF's services or data-processing practices change.

Updated versions will be published on this page.

10. Contact

For privacy-related questions, please contact ZARIF using the contact options provided on the website.